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Newcomer
January 13, 2023
Question

Open app or url based on incoming call queue

I'd like to be able to open an app or url based on the incoming call queue. i.e. Call queue 1 gets URL1, call queue 2 gets URL2 etc... Is there a way to achieve this?

    1 reply

    FORE-Craig
    Expert
    Expert
    January 13, 2023

    Hi @RossT-VA 

     

    There is the option in Settiings > Phone of the Zoom desktop app to launch a URL or app for incoming calls. 

     

    There are also Webhooks for Phone Events that you could use to program:

     

    https://marketplace.zoom.us/docs/guides/zoom-phone/call-data/

     

    I'd suggest maybe posting you question in the Zoom Developer Forum where you'll find others who may already worked on similar projects:

     

    https://devforum.zoom.us/

     

    I hope that helps!

     

     

     

     

    I would suggest posting 

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