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RossT-VA
Newcomer
January 13, 2023
Question

Open app or url based on incoming call queue

  • January 13, 2023
  • 1 reply
  • 2 views

I'd like to be able to open an app or url based on the incoming call queue. i.e. Call queue 1 gets URL1, call queue 2 gets URL2 etc... Is there a way to achieve this?

    1 reply

    FORE-Craig
    Specialist
    FORE-Craig
    Specialist
    January 13, 2023

    Hi @RossT-VA 

     

    There is the option in Settiings > Phone of the Zoom desktop app to launch a URL or app for incoming calls. 

     

    There are also Webhooks for Phone Events that you could use to program:

     

    https://marketplace.zoom.us/docs/guides/zoom-phone/call-data/

     

    I'd suggest maybe posting you question in the Zoom Developer Forum where you'll find others who may already worked on similar projects:

     

    https://devforum.zoom.us/

     

    I hope that helps!

     

     

     

     

    I would suggest posting 

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