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Newcomer
Belshire
Newcomer
January 26, 2022
Question

On Hold Ring Back?

  • January 26, 2022
  • 1 reply
  • 3 views

I see there's an option for PARKED CALLS to Ring back to the caller after a timeout, but I don't see any option for calls on regular HOLD, or at least some sort of alert that a call has been on hold for a while. Is that an option? 

    1 reply

    FORE-Craig
    Specialist
    FORE-Craig
    Specialist
    January 27, 2022

    Hi Belshire,

     

    Presently, there are not any options in Zoom Phone for Calls Placed on Hold similar to the Expiration Period and Disposition for Parked Calls. A call will remain on hold indefinitely. 

     

    This is definitely a great enhancement request, in my opinion. You can submit the idea at zoom.us/feed.

     

    I hope this helps!

    Craig

     

    If this answered your questions, please mark it as the solution so that others will know it has been resolved. Thanks!

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