Not socializing but need help as an individual ( not not zoom savvy), not company that needs to enable 10DCL sms | Community
Skip to main content
C
Newcomer
C J
Newcomer
July 31, 2026
Solved

Not socializing but need help as an individual ( not not zoom savvy), not company that needs to enable 10DCL sms

  • July 31, 2026
  • 3 replies
  • 115 views

The zoom BOT ran through the order which I could not follow. Terms she used did not appear on my website for sure.

Is there a quick, easy way to get enabled???

I am not a bz, just me!

Help please

 

    Best answer by Don.z

    Hello, ​@C J!

    Thanks for reaching out, and welcome to the Zoom Community!

    From what we can see, it looks like your account hasn't been fully set up yet, which may explain why some of the steps didn't match what you were seeing.

    Could you please sign in to your Zoom account and try interacting with our Zoom Virtual Agent (ZVA) again? Once you're logged in, the virtual agent should be able to provide step-by-step guidance tailored to your account and help walk you through the setup process.

    You can also refer to the following support articles for additional guidance:

    Setting up Zoom SMS with 10DLC Compliance for conversational messaging
    10DLC checklist

    Hope this helps!

    3 replies

    D
    Community Manager
    Don.zAnswer
    Community Manager
    July 31, 2026

    Hello, ​@C J!

    Thanks for reaching out, and welcome to the Zoom Community!

    From what we can see, it looks like your account hasn't been fully set up yet, which may explain why some of the steps didn't match what you were seeing.

    Could you please sign in to your Zoom account and try interacting with our Zoom Virtual Agent (ZVA) again? Once you're logged in, the virtual agent should be able to provide step-by-step guidance tailored to your account and help walk you through the setup process.

    You can also refer to the following support articles for additional guidance:

    Setting up Zoom SMS with 10DLC Compliance for conversational messaging
    10DLC checklist

    Hope this helps!

    D
    Community Manager
    Don.z
    Community Manager
    August 5, 2026

    Hello,  ​@C J! Just checking in to see if you've had a chance to review my latest reply.

    If it resolved your concern, I'd appreciate it if you could mark it as the best answer so it can help others who might have the same question.

    If you need any further clarification or have additional questions, just let me know. I'm happy to help!

    D
    Community Manager
    Don.z
    Community Manager
    August 11, 2026

    Hi, ​@C J! Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution. If you need further assistance, please let us know.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.