Not socializing but need help as an individual ( not not zoom savvy), not company that needs to enable 10DCL sms | Community
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New Member
July 31, 2026
Question

Not socializing but need help as an individual ( not not zoom savvy), not company that needs to enable 10DCL sms

  • July 31, 2026
  • 1 reply
  • 24 views

The zoom BOT ran through the order which I could not follow. Terms she used did not appear on my website for sure.

Is there a quick, easy way to get enabled???

I am not a bz, just me!

Help please

 

    1 reply

    Community Manager
    July 31, 2026

    Hello, ​@C J!

    Thanks for reaching out, and welcome to the Zoom Community!

    From what we can see, it looks like your account hasn't been fully set up yet, which may explain why some of the steps didn't match what you were seeing.

    Could you please sign in to your Zoom account and try interacting with our Zoom Virtual Agent (ZVA) again? Once you're logged in, the virtual agent should be able to provide step-by-step guidance tailored to your account and help walk you through the setup process.

    You can also refer to the following support articles for additional guidance:

    Setting up Zoom SMS with 10DLC Compliance for conversational messaging
    10DLC checklist

    Hope this helps!