Not receiving inbound calls | Community
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Newcomer
christophert
Newcomer
December 7, 2021
Question

Not receiving inbound calls

  • December 7, 2021
  • 3 replies
  • 0 views

Users,  Queues, Auto Receptionists and Zoom rooms are not receiving inbound calls.    Anyone else experiencing this issue?

      3 replies

      R
      Community Manager
      rn-zm
      Community Manager
      December 14, 2021

      Hey @christophert, I see you have a ticket open with our Support team! I'd suggest following up with the ticket on this one and if you don't mind sharing the solution for other community members having a similar issue. Thanks!  

      M
      Newcomer
      MegDen
      Newcomer
      December 1, 2022

      Hello- I am unable to receive outside calls but it worked this morning - inside Zoom calls are fine as well as outgoing. 

      Please assist.

      Meg 

       

      BrandonS
      Community Champion | Partner
      BrandonS
      Community Champion | Partner
      December 14, 2021

      Looks to be a know issue https://status.zoom.us/incidents/v7b4yrd86pdn

        B
        Newcomer
        blistavidom
        Newcomer
        November 23, 2022

        Hi,

         

        could anyone solve this issue? We have same problems. inbound calls working inside ZOOM network but is not working for external inbound calls.

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