Need Zoom voice server URLs so we measure MOS, Loss, Latency, Jitter | Community
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Newcomer
February 7, 2025
Question

Need Zoom voice server URLs so we measure MOS, Loss, Latency, Jitter

  • February 7, 2025
  • 2 replies
  • 4 views

Hello!

 

We have Meraki stacks at all of our locations. We also use Zoom phone at those locations. We want to set up VoIP Health and Insights in the Meraki dashboard so we can measure the health of Zoom's VoIP servers. VoIP Health allows us to generate metrics on MOS, Loss, Latency, and Jitter at each one of our stores so we can have more visibility into issues at our locations, if any. 

 

Does anyone know the specific URLs that the Zoom phone system hits for SIP and RTP? Zoom's firewall rules point to *.zoom.us which isn't specific. Thank you!

    2 replies

    sparrow
    Community Super Champion | Customer
    Community Super Champion | Customer
    February 7, 2025

    Why not use the Zoom dashboard for these analytics? It has all the same data points?

    Newcomer
    February 8, 2025

    Thank you. We did consider that but would like to add Zoom health to Meraki. Our proactive monitoring alerts based off that system. Do we know of any URLs that we can add to it for health metrics?