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Newcomer
nicslimotan
Newcomer
February 24, 2025
Question

MESSAGE COULD NOT BE SENT

  • February 24, 2025
  • 1 reply
  • 1 view

Called zoom support and they confirmed I have an active sms campaign and powerpack. Labeled it as "Technical Glitch" since messages could not be sent despite having everyth

1 reply

F
Newcomer
FarioConsulting
Newcomer
February 25, 2025

Hi,

Could you make sure that you have completed 10 DLC for SMS as messages may be dropped by carriers if not properly set up
FYI Check out Zoom's article on Setting up Zoom SMS with 10DLC Compliance for conversational messaging

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