Manage Receive Queue Calls | Community
Skip to main content
Newcomer
June 10, 2024
Question

Manage Receive Queue Calls

  • June 10, 2024
  • 1 reply
  • 3 views

I have a call queue and a few members added have set their "Receive Queue Calls" status to off. Is there anyway to manage this from an admin or prevent users from having that option?

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
June 11, 2024

Welcome to the Zoom Community, @jacksondag.

 

See this Zoom Support article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065370#h_01EMFB2SYKZV4JDWR5NSMDJ636

The link should take you directly to the “How to enable or disable call queue notifications for a member” section, which I think accomplished what you’re looking for.