Main Line Conditional forwarding to hunt group | Community
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kylecarnahan
Newcomer
October 8, 2024
Question

Main Line Conditional forwarding to hunt group

  • October 8, 2024
  • 1 reply
  • 4 views

I'm in a trial of Zoom and I need to make sure it will meet our needs. Currently, our Main Number rings a hunt group M-F 8AM - 5PM and is backed up by a daytime Auto Attendant. M-F after hours, calls go directly to a Night Attendant. All Day Saturday, calls go directly to a Night Auto Attendant. On Sunday morning from 7AM - noon and 4PM - 6PM calls go to that same Hunt Group and are backdup up by the Night Auto Attendant if unanswered. Can we set that up on Zoom?

1 reply

ArvinG
Employee
ArvinG
Employee
October 8, 2024

Hello @kylecarnahan – I think we should be able to build this. Zoom Phone has a time of day routing feature that should address what you're looking for and it looks like this:

I would recommend that you reach out to sales. They can usually do a demo for you.

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