Losing Audio when connecting to zoom via Android phone | Community
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Newcomer
July 11, 2023
Question

Losing Audio when connecting to zoom via Android phone

  • July 11, 2023
  • 1 reply
  • 0 views

When I connect to zoom using the mobile app with an Android phone (Pixel 6 Pro) all bluetooth audio is disabled and I am only able to communicate using the phone itself. 

Bose sportbuds do not work, neither does vehicle audio.

Both were working previous to, and after, the zoom call.

This is a relatively new occurrence as both worked in the recent past.

Has there been a recent update?

Any information/assistance would be greatly appreciated.

    1 reply

    Newcomer
    July 11, 2023

    I’m expecting a similar issue. I get on a Zoom call via iOS mobile app and it doesn’t register my audio at all to where I’m forced to call in.

     

    microphone turned on.

    recent iOS on my phone.

    Cellular data turned on.

     

    just experienced this issue on 7/10/23 and unable to use cellular data to make or receive a call without having to dial into local number.