Is it possible to have a user be able to log in and out of a call queue. For example there are 2 people assigned to a queue. On M,W,F person A takes the calls however on Tuesday and Thursday Person B takes the calls.
hi virgilwilsonjr,
zoom power pack add a lot of features such as enabling call queue members to login and logout of call queues and specify the reason, i.e. break, lunch, etc.
Changing whether queue members receive queue calls zoom support article.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059655
even without zoom power pack, members of call queues can toggle on or off to receive calls from queues they are members of.
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thanks, eliot
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