Log In Issues | Community
Skip to main content
Newcomer
April 28, 2023
Question

Log In Issues

  • April 28, 2023
  • 1 reply
  • 1 view

Every time I try to log in, they require a verification code and I can't find any way to delete that requirement.  In addition even though I use the same device they say they don't recognize the device I'm using.

    1 reply

    Community Super Champion | Partner
    May 2, 2023

    hi corinnek,

    this may have something to do with two factor authentication. 

     

    if you are not the account owner or admin, please discuss this with whoever is. 

     

    in case you are the owner or admin, this is a support article on two factor authencation.

    Managing two-factor authentication (2FA) – Zoom Support

     

    thanks,  eliot