Locked out of Zoom Phone account (Ending in -4275) - Corporate email domain permanently deleted
Hello,
I need assistance escalating an orphaned Zoom Phone business number to the Trust & Safety or Account Ownership team.
The Issue:
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I had an active Zoom Phone line ending in -4275 under my former dealership email address.
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The corporate office shut down and deleted that email domain, so the inbox no longer exists. I cannot receive email verification codes or reset links.
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I attempted the automated verification process using my billing card and recent charges, but the automated tool failed to verify me.
Current Status:
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The phone number is still active and goes to voicemail when called. My marketing materials rely heavily on this line, so I need to retain it.
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I am the cardholder paying for this subscription and have credit card statements and matching government ID ready for manual identity verification.
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I can provide the full phone number, account details, and payment proof via a secure private message or direct support ticket.
Could a Zoom Community Moderator help open an internal support case or route this to the appropriate team so I can update my sign-in email address?
Thank you.
