License required for Call Queue Alert Notifications | Community
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sparrow
Community Super Champion | Customer
sparrow
Community Super Champion | Customer
January 19, 2022
Question

License required for Call Queue Alert Notifications

  • January 19, 2022
  • 2 replies
  • 1 view

Just wanted to share since the December release notes did not mention needing a Pro Pack license for this feature. If you are trying to enable this feature, you need at least one pro pack license account wide for it to work.

      2 replies

      IP-Man
      Community Champion | Employee
      IP-Man
      Community Champion | Employee
      March 10, 2022

      @sparrow , this is true as a Call Queue power user needs a power pack license to have more control on the call queue.

       

      If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

      R
      Community Manager
      rn-zm
      Community Manager
      March 29, 2022

      Hi @sparrow, was IP-Man able to resolve your discussion? If so, great! Just don't forget to click the Accept as Solution button below.

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