Large volume difference between Text to Speech prompts and any of the Default Zoom prompts | Community
Skip to main content
B
Newcomer
bvanbens
Newcomer
November 16, 2021
Question

Large volume difference between Text to Speech prompts and any of the Default Zoom prompts

  • November 16, 2021
  • 1 reply
  • 3 views

The difference is very noticeable.

The TTS prompts are about 1/2 the volume of the default Zoom prompts.

 

Anyone else notice this ?  is there  a Fix ?

 

My AR has a TTS prompt, its good quality but pretty quiet

When caller presses 2 and gets transferred to Q, the initial greeting prompt is jarring and very loud compared to the AR prompt

 

    1 reply

    FORE-Craig
    Specialist
    FORE-Craig
    Specialist
    November 18, 2021

    We have our Greeting Prompts disabled, so I haven't noticed this but we do use TTS for various recordings. Have you played with different voices to see if the volume is difference between them?

    B
    Newcomer
    bvanbensAuthor
    Newcomer
    November 18, 2021

    I've only tested the first 2 TTS voices so far.  They both were the same volume (i.e. much lower than the default prompts)

      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.