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Newcomer
JC8338
Newcomer
September 17, 2021
Question

International SMS

  • September 17, 2021
  • 2 replies
  • 0 views

Hi- I was just on the Zoom Phone pricing page Zoom Phone Plans & Pricing | Zoom - Zoom.

I noticed that SMS and MMS is only available on US and Canada plans. Is that still true? It isn't available for Global Select plans or for the AUS/NZ license? Thanks for any help!

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    September 17, 2021

    Hi @JC8338, correct, it's for US & Canada Only. You would need the International Calling Add-On. 

    A
    Employee
    aaroncoffman
    Employee
    September 20, 2021

    Greetings @JC26_2

    As @RN52_2 indicated, you may only SMS using Zoom provided numbers in US or Canada.  It's important to note that users with US or Canada numbers may send messages to international numbers.  There is a per-message fee that is charged for international texting. 

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