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Newcomer
September 6, 2024
Question

International Call List

  • September 6, 2024
  • 2 replies
  • 6 views

Is there an easy way to show users which countries are enabled on the account for international calling?  I can see the list in the Admin billing section, but how does a user see which countries are enabled?

 

    2 replies

    Community Super Champion | Partner
    September 6, 2024

    hi briansci,

     

    you may be able to use Additional Support Instructions to list available international calling.

     

    Account owners or admins can configure account support information. This is useful for members on your account because they can view the account support information in their account profile to know who to contact for help with Zoom. 

     

    Prerequisites for configuring account support information

    Account owner or admin privileges

    How to configure account support information

    To configure account support information for all users in the account:

     

    Sign in to the Zoom web portal as an admin with the privilege to edit account settings.

    In the navigation panel, click Account Management then Account Profile.

    Under Account Support Information, click Edit to specify who to contact for support:

    Name: Enter the name of your help center or account contact.

    Email address: Enter an email address for your account support person or group.

    Click Save.

    (Optional) Click Additional support instructions to list additional instructions, such as a URL or phone number, or enter any additional information you would like to provide your members for support.

    Click Save.

     

    Configuring account support information (zoom.com)

     

    Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

     

    thanks,  eliot

    BrianSCIAuthor
    Newcomer
    September 24, 2024

    I appreciate the advice. I was hoping Zoom had a feature for end-users that showed them which countries they specifically can dial based on both the account's allowed destinations and any restrictions imposed on a group or individual user.