How to receive SMS messages to a Shared Line Group

We have purchased the Zoom Phone Power Pack licenses and added them for all users in the Shared Line Group.

The users and the Shared Phone Line are all registered in the SMS campaign.

We are still unable to receive SMS messages on the Shared Line Group.

Employee

Welcome to Zoom Community!

SMS is not supported with shared line groups.

Community Super Champion | Partner

here are a few articles on how to use power pack and sms with auto receptionists and call queues.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks, eliot

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