How do you provision a Poly Rove 40 wireless phone?

Forum|Forum|1 year ago
May 7, 2024
1 reply
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The Poly Rove 40 is listed as a Zoom approved device but it is not listed in the Poly model drop down in Phones & Devices. Do I need a base station to make this work? How to I provision this device and assign a number?

Desk phones and devices

Vinnie

Community Champion | Customer

Hello @Doug_B_CAH

Yes, you absolutely need a Base Station: The Poly Rove Series (20, 30, 40) are the Handsets for a Cell/Base based DECT Wireless phones solution, they don't work stand-alone but paired with a Poly Rove Bases Series ( B1, B2, B4) which is actually the device(s) you need to register with Zoom Phone (look for Poly Rove-1, Poly Rove-2, Poly Rove-4).

Look at the following like for more information: https://www.hp.com/us-en/poly/phones/wireless-phone-solutions.html

So the process will be something like:

- Register your Rove Handset(s) into the Rove Base(s): Check this YouTube video (https://www.youtube.com/watch?v=2QoIO98GC4M) or HP/Ploy Documentation for more details.

- Register your Rove Base(s) into the Zoom (i.e. Assited Provisioning):
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064115

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063146#h_8b9397f0-47ba-48f2-b81b-0fab14b6d967