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Newcomer
Shellydynepic
Newcomer
July 5, 2023
Question

Headset doesn't work with zoom

  • July 5, 2023
  • 3 replies
  • 3 views

My bluetooth headset isn't working with zoom. It works with Microsoft Teams and Google meets, just not zoom. This is since the latest update. My settings all seem to be correct. Please advise

      3 replies

      S
      Newcomer
      sh2rose
      Newcomer
      July 5, 2023

      Shellydynepic, I'm having the same issue. My Bluetooth headset works for other things but not Zoom recently. It has distorted audio only with Zoom as of the last month.

       

      W
      Newcomer
      willjoe2442
      Newcomer
      July 6, 2023

      Check your device
      Check if the microphone, speakers, or headphones are plugged in and not muted. Unplug the device, then plug it back in. If it's a bluetooth device, ensure that it is turned on and connected properly. Make sure that you are using a supported USB device for Zoom

       

      Regards,

      Diana

      B
      Newcomer
      bigsurjen
      Newcomer
      October 16, 2023

      I've had this problem for SOOOOO long. I have FOUR headsets because zoom "fails to detect microphone." I wish zoom would correct this problem. I'm going to cancel my subscription.

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