Feature Request - Call Queue Scheduling

Forum|Forum|1 year ago
October 23, 2024
2 replies
4 views

Would love to see an option to schedule opting in or out of a call queue.

I already use business hours, which is great! But I normally work in my office in the mornings and I'm out in the field in the afternoon. I don't want to receive calls from the queue while I'm out in the field, but still need to receive calls to my extension. Currently I'm switching it manually, but I often forget to opt in or out, potentially missing calls.

Call queues

Best answer by justinmarthaler

@axm-jg,

I created a feature request here: Call Queue Scheduling - Zoom Community

Please vote it up and add any information I may have missed.

J

justinmarthaler

Explorer

I like the idea @axm-jg. You should probably put this into a formal feature request: Zoom Feature Requests - Zoom Community. I'll vote for it once you put that together.

A

axm-jgAuthor

Newcomer

I'm not sure why, but its saying access denied when I click on the link you provided for feature requests. Before I posted this, I did try to find a dedicated area to submit feature requests but could not find anything.

Because I'm not able to see it, feel free to post it on my behalf. As long as the feature is added, I don't care who gets credit for the idea. 😉

J

justinmarthalerAnswer

Explorer

@axm-jg,

I created a feature request here: Call Queue Scheduling - Zoom Community

Please vote it up and add any information I may have missed.