Error code: 5613 | Community
Skip to main content
S
Newcomer
Sameer_D
Newcomer
February 21, 2025
Question

Error code: 5613

  • February 21, 2025
  • 1 reply
  • 9 views

An error has occurred and we are unable to complete your purchase. Please make sure your information is correct or contact support for assistance. (Error code: 5613)

 

I am in trouble while purchasing zoom phone number, they are continuously showing the same error 5613, 

 

Please suggest some solution on it, and make this process easy

 

Thanks 

1 reply

hoodee23
Employee
hoodee23
Employee
April 29, 2025

Hi Sameer_D,

Thank you for dropping this question in the Zoom Community page! We do have several KB articles in our Support Page that tackles different error codes/messages, however, I do not see one specific to Error Code 5613. That said, I'd like to suggest to please submit a ticket to our Support Team through this link, so one of our Technical Engineers can reach out and help you further. 

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.