Do Common Area phones get a different license than a regular user desktop phone?

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Is there a different license SKU needed for Common Area phones in Zoom Phone, versus the standard license that gets assigned to a normal User's phone?

FORE-CraigAnswer

Expert

Hi!

You do need a Calling Package for a Common Area Phone. We are using the standard US/CA Unlimited Calling for ours. I would call Zoom Sales to see if they have an alternative plan to offer if you don't need it to call out externally or have direct inward dial number.

I hope that helps!

FORE-CraigAnswer

Expert

Hi!

You do need a Calling Package for a Common Area Phone. We are using the standard US/CA Unlimited Calling for ours. I would call Zoom Sales to see if they have an alternative plan to offer if you don't need it to call out externally or have direct inward dial number.

I hope that helps!

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K

kw-itAuthor

Explorer

Thanks, Craig! These phones do need a DID and outbound calling, so it looks like the standard US/CA Unlimited license is what we needed.

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FORE-Craig

Expert

You're welcome! There's a separate tab labeled "Common Area Phones" in the Users & Rooms grouping of the portal. They are simple to set-up. Just be aware that they don't get a voicemail box.

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J