I am trying to set up my zoom phone account for my business. 1 userWhen I call the number it goes directly to the greeting but does not allow me to answer or leave a voice mail. Is there anyone who can guide me through this process? Happy to compensate for someone's time. I find the ticket system not effective. Thank you.

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NCH31

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difficulty setting up phone

Forum|Forum|1 year ago
June 22, 2024
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I am trying to set up my zoom phone account for my business.

1 user
When I call the number it goes directly to the greeting but does not allow me to answer or leave a voice mail.
Is there anyone who can guide me through this process? Happy to compensate for someone's time.
I find the ticket system not effective.

Thank you.

Desk phones and devices

Best answer by Ray_Harwood

Welcome to the Zoom Community, @NCH31.

It’s a common issue – and I’m a solo Event Producer, so I had the same issues a few years ago when I moved over to Zoom from RingCentral.

Please use the Z-SPAN link below and schedule a 30 minute consult. I’ll have you share screen and walk you through the process. Afterward, you’re welcome to buy me a coffee.

Ray_HarwoodAnswer

Community Super Champion | Customer

Welcome to the Zoom Community, @NCH31.

It’s a common issue – and I’m a solo Event Producer, so I had the same issues a few years ago when I moved over to Zoom from RingCentral.

Please use the Z-SPAN link below and schedule a 30 minute consult. I’ll have you share screen and walk you through the process. Afterward, you’re welcome to buy me a coffee.