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aBrown007
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December 20, 2022
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Diagnostic Reports for VoIP QOS

  • December 20, 2022
  • 2 replies
  • 2 views

Forgive me if I've missed the documentation but are there any QOS diagnostics inside the Zoom Admin Console or in Analytics and Reports for Zoom Phone Power Pack?  Something with Cradle to Grave detail on packet loss or delay?

    Best answer by BrandonS

    See here

     

    If you don't see it in your admin portal you could also try signing in to zoom.us and then go to: https://zoom.us/pbx/page/account/metrics/pbxqos/#/dashboard/quality/overall

     

     

    2 replies

    BrandonS
    Community Champion | Partner
    BrandonSAnswer
    Community Champion | Partner
    December 20, 2022

    See here

     

    If you don't see it in your admin portal you could also try signing in to zoom.us and then go to: https://zoom.us/pbx/page/account/metrics/pbxqos/#/dashboard/quality/overall

     

     

    E
    Contributor I
    enielsen
    Contributor I
    December 21, 2022

    The dashboard for Zoom Phone has QoS info as Brandon mentioned.

    One can also have a Network Diagnostics feature added to one's Zoom account so one can use the web portal to do a basic test that shows latency, etc for a test call....

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