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C
Newcomer
CNN49
Newcomer
May 8, 2024
Question

Details on Invoice

  • May 8, 2024
  • 1 reply
  • 3 views

How do I get the details of the monthly charges on my invoice?  I'm wondering why it's going up each month.  The invoice does not show.  I can't find an article to help.   It's a loop of the same articles that don't answer the question.  The Chat did not help.   Can't I email someone or speak to someone live?  I need an answer sooner than later.

    1 reply

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    May 10, 2024

    hi cnn49,

     

    For phone detail, please refer to your telephony report.  Go to zoom portal->admin->Account Management->Reports->Usage Reports->Phone System->Charge at the top of the page.

     

    For invoice detail, go to zoom portal->admin->account management->billing->invoice history->print->charge details.

     

    Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

     

    thanks,  eliot

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