Desk phone questions (Yealink T46U) - Call Queues and Caller ID | Community
Skip to main content
Newcomer
June 13, 2022
Question

Desk phone questions (Yealink T46U) - Call Queues and Caller ID

  • June 13, 2022
  • 2 replies
  • 1 view

I have a Yealink T46U that is a member of 3 different call queues. When any of those phone numbers ring, the phone does ring, however the caller ID which shows which Call Queue is being called is very slow. I have to let the phone ring for maybe 2-3 rings before I can see which line they are calling. Are there any settings that can be adjusted? It's so slow that I initially thought the Caller ID wasn't working properly.

 

Also, I am trying to change some dial-out settings as well. I want to have it so that, using the desk phone, someone can change the outgoing Caller ID. Right now it seems to only work though the Windows app. I have added the additional outgoing Caller ID options and can see them in the Windows or iOS app, but not on the desk phone. 

 

Any help is appreciated.

    2 replies

    Newcomer
    August 20, 2024

    Sorry to dig up this old post. We are having this same issue. Was there any resolution for this?

    Newcomer
    August 20, 2024

    Sorry, we never figured out a solution to this. In our case, we stopped using desk phones and used the Windows App instead.