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Newcomer
mwillett89
Newcomer
June 8, 2026
Question

Delay Before Leaving Voicemail

  • June 8, 2026
  • 1 reply
  • 26 views

Can anyone tell me why there is a 5 second delay after I hear someone’s voicemail greeting and before I can leave a message? Also, after the 5 second delay, there is a LOUD woman’s voice giving me instructions on how to leave a voicemail. I don’t need that. No one needs that. Can I remove both the delay and instructions?

    1 reply

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    June 10, 2026

    hi ​@mwillett89 

     

    If you setup your call handling as below, there is only one greeting and you can replace the existing greeting & leave voicemail instructions with whatever greeting you want.  I do not experience any delay.

     

     

     

     

    Customizing voicemail audio greetings and hold music

     

    thanks,  eliot

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