Customize Softphone | Community
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Newcomer
March 7, 2023
Question

Customize Softphone

  • March 7, 2023
  • 1 reply
  • 2 views

Anyone know if you can develop customized soft phones with the company logo and selected Salesforce person account fields to display?

    1 reply

    Community Champion | Employee
    March 7, 2023

    Hello @Denverlaw 

     

    Welcome to Zoom Community. You can perform Zoom phone integration with Salesforce. This will allow you  to use the Zoom phone app within Salesforce to seamlessly place a call from the phone widget.Please follow this article below:

     

    https://support.zoom.us/hc/en-us/articles/4418700795917-Configuring-Zoom-Phone-in-Salesforce

     

    To use:

     

    https://support.zoom.us/hc/en-us/articles/4418794348813-Using-Zoom-Phone-in-Salesforce

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.