Creating an SMS campaign, but nothing appears in the dropdown menu | Community
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E
Newcomer
edgeuser
Newcomer
May 28, 2024
Question

Creating an SMS campaign, but nothing appears in the dropdown menu

  • May 28, 2024
  • 2 replies
  • 0 views

I'm trying to create an SMS campaign, but when I try to select the campaign type that's required, nothing appears in the dropdown menu (says no data). I'm the owner of the account. 

What am I doing incorrectly?

 

    2 replies

    J
    Newcomer
    jhhall
    Newcomer
    June 17, 2024

    I am having the same issue. I have tried on three different types of browsers. I see no one from Zoom has answered. Nor do they ever pick up the phone at support.

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    June 21, 2024

    Hi @edgeuser @jhhall thank you for posting to the Zoom Community!

     

    Are you still encountering this issue? If so, please let me know and I will do my best to assist. 

     

    Thank you! 

    M
    Newcomer
    mpatv
    Newcomer
    August 27, 2024

    I am also having this issue and no clue how to correct.

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    August 27, 2024

    Hi @mpatv,

     

    Please reach out to our support team by submitting a ticket here: https://support.zoom.com/hc/en/new-request?id=new_request. They will be able to assist you further.

     

    Thank you!

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