Complete Information on processes about How to Port numbers to Zoom Phone & ZCC (Mobile, DIDs, TFNs) for UK, Italy, Germany, Spain & North America

Hi Shoaib EvolvedCX,

To port numbers in the EMEA region, ensure you have a Zoom Workplace license with Phone included or a standalone Zoom Phone calling plan, and account owner or admin privileges. Complete the Zoom Phone initial setup. Plan ahead and minimize change requests to your port dates to reduce the risk of numbers porting when you are not ready. Some countries/carriers cannot accept date change requests. Port activations occur during business hours in the local country of port.

The average lead time for porting in EMEA is 30 to 60 business days, but it can vary based on regulatory requirements and supplier responsiveness. For specific country requirements, refer to the detailed guidelines provided on this link: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064748

hi ​@Shoaib EvolvedCX 

Here are more Zoom support articles including toll free numbers, SMS, project ports, and best practices:

Best practices when porting numbers

Porting phone numbers that use SMS

Requesting a project port (US, Canada, Puerto Rico)

Requesting a toll-free number port (US, Canada)

Managing phone numbers

Requesting a toll-free number port (EMEA)

Setting up business address verification for Zoom Phone Mobile UK

Common port rejections

Using Number Management for managing phone numbers

Issues assigning Zoom Phone numbers to users

Zoom error "You don't have enough licenses"

Zoom Contact Center support for SMS for UK and Ireland phone numbers

Opting out of Zoom Phone SMS

FAQ about 10-Digit Long Code compliance for Zoom Phone and Zoom Contact Center

Managing eSIMs for Zoom Phone

Using Zoom Phone eSIM numbers

US, Canada, and Puerto Rico Porting | Zoom Technical Library

EMEA Porting | Zoom Technical Library

Number Porting and Management Field Guide | Zoom Technical Library

Using Zoom Phone for emergency calls in Zoom Contact Center

Managing Zoom Contact Center phone numbers

Moving numbers between accounts/products

thanks,  eliot