Common area phone call forwarding to PSTN number.

Hi Team,

We have configured a poly VVX 501 phone as Common area phone.

now we wanted to configure a Single number reach\RDP for this phone and

also if phone not answer then call forward to cell phone number.

We are not able to configure both above option, kindly assist us how we can achieve this ?

Best answer by sachinzoom

Hello,

On your common area phone, Please follow these steps under Settings:

You will need to configure an external Contact that you c an use for setting up the cellphone number as yiu see in the screenshot:

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

Community Champion | Employee

Hello,

On your common area phone, Please follow these steps under Settings:

You will need to configure an external Contact that you c an use for setting up the cellphone number as yiu see in the screenshot:

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

Newcomer

Hi @sachinzoom , Thanks for the details,

Solution implemented.

Community Champion | Employee

Great to hear @Yogesh_vrtx

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