Click to call within desktop Outlook contacts | Community
Skip to main content
J
Explorer
JohnGage
Explorer
February 8, 2024
Question

Click to call within desktop Outlook contacts

  • February 8, 2024
  • 1 reply
  • 4 views

Is anyone successfully using click to call within the desktop version of Outlook to dial contacts with Zoom phone?  I have the Zoom Outlook Plugin v5.17.0 installed.   That added the "Schedule a Meeting" buttons but right clicking on a contact and selecting Call still does nothing.

 

It seems to work everywhere else:

  Clicking a properly formatted hyperlink works within a browser. 

  Highlighting a number anywhere and pressing the global keyboard shortcut.

 

 

    1 reply

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    February 8, 2024

    hi johngage,

    have you tried the add on?

     

    Getting started with Outlook plugin and add-in - Zoom Support

     

    thanks,  eliot

     

    J
    Explorer
    JohnGageAuthor
    Explorer
    February 12, 2024

    Eliot, thank you for your reply.  I do have the plug-in installed but it's only use appears to assist in scheduling Zoom meetings.  It doesn't appear to have any impact on contacts or click to call.

     

    I'll confirm with my implementation specialist but I'm thinking the best I can do is advise users to take advantage of highlight to call.  I was hoping someone would say that they use click to call all the time (not in a browser) and I was just missing something.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.