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EGabrielle
Explorer
March 21, 2022
Solved

Changing business hours

Hello I need help. My IT is not around today and I need to update our business hours, so my phone operators can continue to answer phones. Where do I find this? thx 

      IP-Man
      IP-ManAnswer
      Community Champion | Employee
      March 21, 2022

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      IP-Man
      Community Champion | Employee
      IP-Man
      Community Champion | Employee
      March 21, 2022

      @EGabrielle , are you referring on a Call Queue? As a call queue admin you can go to Phone System Management> Call Queues>select the Q you want to change>profile>business hours>edit

       

      If its a user only, go to Users&Rooms>Users>select the user>user settings>business hours.

       

      Hope this helps!

       

       

      If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

       

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        EGabrielleAuthor
        Explorer
        March 21, 2022

        I check. thx u so much for ur help

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        IP-Man
        Community Champion | Employee
        IP-ManAnswer
        Community Champion | Employee
        March 21, 2022

        Just checking in, if this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well. 🙂

        Translate
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