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EGabrielle
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March 21, 2022
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Changing business hours

  • March 21, 2022
  • 2 replies
  • 8 views

Hello I need help. My IT is not around today and I need to update our business hours, so my phone operators can continue to answer phones. Where do I find this? thx 

      Best answer by IP-Man

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      2 replies

      IP-Man
      Community Champion | Employee
      IP-Man
      Community Champion | Employee
      March 21, 2022

      @EGabrielle , are you referring on a Call Queue? As a call queue admin you can go to Phone System Management> Call Queues>select the Q you want to change>profile>business hours>edit

       

      If its a user only, go to Users&Rooms>Users>select the user>user settings>business hours.

       

      Hope this helps!

       

       

      If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

       

        E
        Newcomer
        EGabrielleAuthor
        Newcomer
        March 21, 2022

        I check. thx u so much for ur help

        IP-Man
        Community Champion | Employee
        IP-ManAnswer
        Community Champion | Employee
        March 21, 2022

        Just checking in, if this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well. 🙂

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