Cannot receive incoming calls. | Community
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Newcomer
January 25, 2023
Solved

Cannot receive incoming calls.

  • January 25, 2023
  • 2 replies
  • 0 views

New customer. Single line. I wanted to have all incoming calls ring on my phone and not go through the auto attendant. Finally figured out how to unassign the company number from the auto attendant to myself. In the process I have somehow caused my number to not be able to receive calls from the outside. If I call the number I get a message that call cannot be completed as dialed.

Best answer by Kuba5519

Was able to fix by reassigning the package to myself.

2 replies

Contributor I
January 25, 2023

Do the Zoom portal call logs show the call reaching Zoom?

Kuba5519AuthorAnswer
Newcomer
January 25, 2023

Was able to fix by reassigning the package to myself.