Cannot manage Marketplace Server-to-Server OAuth app (No access / Pending Transfer) | Community
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Anoop Francis
Newcomer
August 7, 2026
Question

Cannot manage Marketplace Server-to-Server OAuth app (No access / Pending Transfer)

  • August 7, 2026
  • 1 reply
  • 33 views

I’m the app owner of the Zoom Marketplace Server-to-Server OAuth app “lendela-zoom-call-log-automater” (account-level). In Marketplace > Created apps / Admin app management, the app shows “No access” and “Pending Transfer”, and I cannot edit scopes or event subscriptions. Please help resolve the pending transfer/access so I can manage the app. Screenshots attached.

Expected: Able to edit scopes and event subscriptions.

Actual: “No access” and “Pending Transfer”; settings not editable.

1 reply

jdott16
Community Champion | Employee
jdott16
Community Champion | Employee
August 20, 2026

Hello ​@Anoop Francis 

It appears this has been posted on the developer forum: https://devforum.zoom.us/t/subject-account-owner-admin-locked-out-of-own-app-no-access-pending-transfer-blocking-edits-need-this-cleared/145561

I would recommend following up on the thread in the developer forum as they will have more access and be better suited to assist here. I would recommend a support case, but support may send you to the developer forum so I’d stay the course for now and hopefully you will get an answer soon. Looking through support cases, most of these issues are resolved on the developer forum with the steps you have taken. Hopefully the devs can get this resolved for you soon.

Thank you,

Jake

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