can't pay on the website - payment is rejected

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Hi, I am trying to get the zoom phone subscription because I am moving to Zoom from skype. But every time it shows error 5613 and I am still unable to get the subscription. Anyone help please!

T

Tash_Balaguer

Employee

Hi @AhmedRaza1,

Thank you for reaching out.

For Billing assistance, please submit your inquiry to us at https://support.zoom.us/hc/en-us/requests/new

I hope this helps.

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R

Rainbow1

Newcomer

I have the same issue too, can't pay and nable to get the subscription

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