can't log in zoom apps

Forum|Forum|4 years ago
August 24, 2021
1 reply
1 view

I can log in into my zoom acc from online browser but can't log in from ZOOM Cloud Meetings apps. It says invalid email or password. No matter how many times I change the password it still shows the same.

Z

zac2021

Community Champion | Employee

Hi @LauraDavis - Please try uninstalling your Zoom Cloud Meeting Apps. Reinstall it with the new version. By doing so it will delete any cached login/password from the old app. It would be great if you can also share a snapshot when you get the error again after reinstalling the app.

Thanks,

zac2021