Can I use the Auto Receptionist to send an SMS message. | Community
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Newcomer
April 19, 2024
Question

Can I use the Auto Receptionist to send an SMS message.

  • April 19, 2024
  • 1 reply
  • 0 views

I'm setting up my Auto Receptionist, and I want the Auto Receptionist to gather the caller's phone number and send an SMS message with a direct link to the scheduling page on my website. Something like this: Press 1 if you want us to text you a direct link to the scheduling page on our website. 

Is this possible? If it is, how do I gather the phone number?

 

1 reply

IP-Man
Community Champion | Employee
Community Champion | Employee
April 25, 2024

No this is not possible in Zoom Phone Auto Receptionist. ZP ARs can only route callers to any extension, phone number , voicemail and a message and thats all.