Can an SMS campaign be ACTIVE and PENDING at the same time?

1 reply
132 views
Translate

SMS campaign is active. Has phone number assigned to to it.

That same number shows : A campaign is currently pending on this number

It has been active for a couple of weeks.

There is only one campaign.

I cannot send or receive SMS

Only one phone number.

Only one user {the admin}

The number is assigned to that person.

BoyanAnswer

Participant

@Ninja I think Zoom may have a cosmetic reporting issue about when the campaign has been assigned successfully to a number. I'm basing my opinion here upon several posts and our own experience where although we have had pending campaign for weeks, the numbers actually work for SMS in and out so I just assumed that "pending campaign" is just a reporting thing, since mechanically speaking it must've been assigned successfully, otherwise how would one explain SMS working (SMS is not supposed to work unless campaign has been assigned to a number)

BoyanAnswer

Participant

@Ninja I think Zoom may have a cosmetic reporting issue about when the campaign has been assigned successfully to a number. I'm basing my opinion here upon several posts and our own experience where although we have had pending campaign for weeks, the numbers actually work for SMS in and out so I just assumed that "pending campaign" is just a reporting thing, since mechanically speaking it must've been assigned successfully, otherwise how would one explain SMS working (SMS is not supposed to work unless campaign has been assigned to a number)

Translate

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO