Call Routing - how to | Community
Skip to main content
Newcomer
January 23, 2024
Question

Call Routing - how to

  • January 23, 2024
  • 1 reply
  • 1 view

Hi, I'm trying to set up some call routing but am struggling to find the perfect option to suit our needs.

 

We are a small single location office with 6 users.

We are wanting incoming calls to:

- be able to dial by name to reach who they are looking for and be able to leave a voicemail.  Not to reach a live person.  

- we are on the road a lot so it's easiest for our customers to leave a voicemail.

 

What's the best setup to achieve this?

1 reply

Arps
Community Champion | Employee
Community Champion | Employee
January 24, 2024

Hello!
There's a site or user setting that can send PSTN calls to voicemail for selected users: