Call Queue Overflow Voicemail
Is there a way, when a call queue goes through several overflows, to direct voicemails back to the original queue when they reach the end of the the overflow?
For example I am setting up the following queues
- Sales Team A
- Sales Team B
- Sales Team C
I also have these overflow queues:
- All Sales Employees
- All Phones
The overflow for each sales team is this:
- Sales Team A -> All Sales Employees -> All Phones -> Voicemail
- Sales Team B -> All Sales Employees -> All Phones -> Voicemail
- Sales Team C -> All Sales Employees -> All Phones -> Voicemail
What I want to do is when the overflow reaches the voicemail, it goes to the relevant sales teams voicemail inbox. For example if a call came into Sales Team B and rang through to voicemail, I want it to go into the voicemail inbox of Sales Team B.
Is there a way to achieve this?
