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November 8, 2023
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Call Park Reversion

  • November 8, 2023
  • 1 reply
  • 2 views

Is there a way for a parked call to ring back to the call queue instead of the person that placed the call on park if the call isn't picked up after a certain amount of time? The customer's old system was able to do this and they are requesting it.

Best answer by Eliot

hi kelseyp409,

 

parked call can ring back to call queue.  select forward to another extension and then forward to call queue.

 

Using call park - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

1 reply

EliotAnswer
Community Super Champion | Partner
November 9, 2023

hi kelseyp409,

 

parked call can ring back to call queue.  select forward to another extension and then forward to call queue.

 

Using call park - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot