Call Forwarding Fee Question
On my company's plan, I have a user who very rarely uses her number and would only occasionally get inbound calls. I want to forward her phone to her cell, however when I try, I notice it says "I acknowledge that calls forwarded to the PSTN may be billed based on usage, per the terms of my calling plan". I'm not privy of which tier of plan the org has, but we have a toll free number, a decent number of users, etc.
I tried reaching out to customer support to get clarification on this, but the slow responses are as clear as mud. I'm just trying to find out if there's a fee for forwarding, how much is it?
I get my own calls forwarded occasionally when I am not at my desk to receive them, however they don't last more than 1-2 minutes. When I set up my own call forwarding 2 years ago, I don't believe I saw this same verbiage on it. I definitely would have thought twice.
TL;DR: How much is the fee for call forwarding if there is indeed a fee?
Thanks in advance.