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Newcomer
February 5, 2024
Question

Block Outgoing calls -

  • February 5, 2024
  • 2 replies
  • 2 views

I want to block outgoing calls from certain extensions/common area phones? but i want them to be able to call internal extensions only? 

 

also can i block international calls on certain extensions? 

2 replies

Community Super Champion | Partner
February 5, 2024

hi ryanle,

 

please check with zoom support.  the following suggestions may work for you.

 

do not assign calling plans to users only permitted to make internal cals.

 

To restrict international calling to certain countries, please see

Enabling or disabling international calling - Zoom Support

 

Do not turn on International calling outside of calling plan.

 

Only assign domestic calling plans to users that you permit to make outgoing domestic calls. 

 

those users permitted to make international calls could be assigned international calling plans.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

RyanLeAuthor
Newcomer
February 5, 2024

removing the call package wont work. or you cannot give a phone or common area phone an Extension. 

 

 

Community Super Champion | Partner
February 5, 2024

hi ryanle,

 

you can setup zoom phone extensions without calling plans (basic).  extensions without calling plans are limited to making and receiving internal calls and 911 calls.  please see support article below.

 

Zoom Phone feature comparison by platform

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066529

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

 

 

RyanLeAuthor
Newcomer
February 5, 2024

hi - see attached - internal calls with a calling plan wont work .