Billing and Plans | Community
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T
Newcomer
TABadmin
Newcomer
July 20, 2023
Question

Billing and Plans

  • July 20, 2023
  • 1 reply
  • 20 views

We are experiencing an overage on our phone usage each month.  Can I upgrade only 2 of my heavy users to the prepaid unlimited plan or do I have to upgrade all users from the metered plan to the unlimited plan?

    1 reply

    ted
    Community Champion | Employee
    ted
    Community Champion | Employee
    July 21, 2023

    @tab you can upgrade your heavy users to unlimited plan.    You can totally mix and match license types.  If you know all of the overages from two users, I think that makes perfect sense!

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