Skip to main content
Newcomer
May 23, 2024
Solved

Basic user but need to access call logs! possible?

Need to obtain previous meetings (times/days/duration) data but I'm a basis user. Is it still possible to obtain this data please? thanks for advising

    MGSR
    MGSRAnswer
    Community Manager
    May 23, 2024

    Hi @saint_design 

    Welcome to the Zoom Community! 

    To access the call history or call logs you would need the following account type:

    • Pro, Business, or Enterprise account
    • Account owner or admin privileges
    • Zoom Phone license

    You may also check this link for additional information.

    Should you need further assistance, please let me know.

    4 replies

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    May 23, 2024

    Hi @saint_design 

    Welcome to the Zoom Community! 

    To access the call history or call logs you would need the following account type:

    • Pro, Business, or Enterprise account
    • Account owner or admin privileges
    • Zoom Phone license

    You may also check this link for additional information.

    Should you need further assistance, please let me know.

    Translate
    Explorer
    August 14, 2024

    Hola quisiera acceder al historial que tuve le 27 de mayo y me es imposible 

    Translate
    MGSR
    Community Manager
    Community Manager
    May 29, 2024

    Hi @saint_design

    It's been a while. Where you able to check the resolution provided?
    If it has resolved your inquiry, please press the Accept as Solution.

    Should you need further assistance, please let us know.

    Have a great day!

    Translate
    MGSR
    Community Manager
    Community Manager
    June 7, 2024

    Hi @saint_design 

    Since we have not heard from you in a while, I have marked the answer as a solution.
    Should you need further assistance, please let us know.

    Have a great day!

    Translate