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Explorer
August 2, 2023
Solved

Auto Receptionists receiving sms texts

Can I have assigned users receive texts from our auto receptionists?

Eliot
EliotAnswer
Community Super Champion | Partner
August 7, 2023

hi bigwoo,

I believe that the assigned users will need zoom phone power pack add on.  Please see zoom support article and faq.

Setting up call queue or auto receptionist SMS – Zoom Support

Frequently asked questions about SMS – Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

2 replies

Eliot
Community Super Champion | Partner
EliotAnswer
Community Super Champion | Partner
August 7, 2023

hi bigwoo,

I believe that the assigned users will need zoom phone power pack add on.  Please see zoom support article and faq.

Setting up call queue or auto receptionist SMS – Zoom Support

Frequently asked questions about SMS – Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

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BigwooAuthor
Explorer
August 9, 2023

thank you for your help.

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