Auto-Deleting Recorded Calls with Credit Card Information | Community
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Explorer
September 17, 2021
Question

Auto-Deleting Recorded Calls with Credit Card Information

  • September 17, 2021
  • 1 reply
  • 3 views

To be PCI compliant, a company cannot store call recordings of credit card numbers.  Since Zoom has the transcription functionality, I am wondering if it can be put on the roadmap to have AI automatically detect and delete any recordings that include credit card information.

    1 reply

    Employee
    September 20, 2021

    @Ry17_2

     

    The best location to provide feedback or feature requests is with this link or https://zoom.us/feed/ by contacting your account team.   Zoom is always looking for great ideas or input. 

     

    Thanks!