Auto-answer incoming calls in Zoom phone

hi josuk,

yes, zoom phone can automatically answer incomming calls.  How would you like Zoom Phone to answer calls, i.e.  "you have reached best company.  please leave a message and we will call you back as soon as possible.", interactive voice response (ivr) - "for sales, press one, for support press two, for all other matters, press three), and "you have reached best company after normal business hours.  please leave a message and we will call you back next business day".

Auto Receptionist and Interactive Voice Response calls can be answered automatically.

please see zoom support articles below for some details:

Getting started with Zoom Phone

https://support.zoom.com/hc/en/getting-started-with-phone?id=zoom_phone_guide

Creating an interactive voice response system

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063150

Managing auto receptionists

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061421

Changing auto receptionist settings

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062100

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

​@Eliot - can you auto answer an incoming fax as well?  

​@Eliot - can you auto answer an incoming fax?

Can you auto answer an incoming fax?

hi ​@justinmarthaler 

Assuming that you have enabled online fax, incoming faxes are automatically received.

Enabling or disabling Online Fax

Using Online Fax

Using the email-to-fax feature

thanks, eliot