Audiocodes 445HD Provisioning issues
- January 17, 2023
- 3 replies
- 7 views
Hello,
I'm attempting to provision an Audiocodes 445hd desk phone. Automatic provisioning didn't occur after resetting the phone so I went through the manual steps to provision.
On the final step of the manual provisioning guide it says:
Configure provisioning server:
1. In the web interface, go to Management > Automatic Update > Automatic Provisioning.
2. In the Provisioning Method drop-down menu, select Static URL.
3. In the Configuration URL field, enter Provisioning URL in above of this dialogue.
4. Click Check Now. When web interface says "Configuration file is available. Do you want to update?", select OK.
5. Web interface should show "Automatic Configure success. System is going to reboot ...". Your phone will reboot to complete configuration.
On completion of step 4 instead of step 5 occurring the phone says:
Configuration file 00908F99C2B1.cfg is identical to existing
and does not reboot the phone. Rebooting the phone myself makes no change and the phone is shown to be 'offline'.
I know that the phone is communicating with zoom because in the account section of the menu it lists the name the phone is assigned to. Yet I haven't been able to get it online.
Any help would be greatly appreciated